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Privacy Policy

myVita Mobile Hub
Effective Date

Effective Date: January 2025

Last Updated: January 2025

1. Introduction

Central Philippine Adventist College ("CPAC," "we," "us," or "our") operates the myVita Mobile Hub mobile application ("App") available on Google Play Store and Apple App Store. We are committed to protecting your privacy and handling your personal information with care and transparency.

App Information:

This Privacy Policy explains:

By downloading, installing, or using the myVita Mobile Hub app, you agree to the practices described in this policy.

This policy applies to all users of the myVita Mobile Hub application and is accessible both within the app and at the URL above.

2. App Store Data Safety & Privacy

This section addresses Google Play's Data Safety and Apple App Store's Privacy requirements and provides transparency about how the myVita Mobile Hub handles your data.

2.1 Data Collection Summary

Personal Information Collected:
  • ✓ Name and contact information (email, phone)
  • ✓ Student identification numbers
  • ✓ Photos (profile pictures - optional)
Financial Information Collected:
  • ✓ Payment information and transaction history
  • ✓ Student account balances
Academic Information Collected:
  • ✓ Grades and academic performance
  • ✓ Class schedules and enrollment
  • ✓ Attendance records
  • ✓ Residence hall information
Location Data Collected:
  • ✓ Approximate location (for campus services)
  • ✓ Precise location (for attendance verification - optional)

2.2 Data Usage and Purpose

All data collected is used for:
  • ✓ App functionality (primary purpose)
  • ✓ Analytics to improve app performance
  • ✓ Security and fraud prevention
  • ✓ Account management and authentication
  • ✓ Personalization of user experience
  • ✓ Communication with users
Data is NOT used for:
  • ✗ Advertising or marketing to third parties
  • ✗ Selling to data brokers
  • ✗ Purposes unrelated to educational services

2.3 Data Sharing

We share data with:

All data shared with third parties is:

2.4 Data Security Practices

2.5 User Rights and Data Control

2.6 Data Deletion

You can request deletion of your account and data by:

  1. In-app: Settings > Account > Delete Account
  2. Email: privacy@cpac.edu.ph with subject "Data Deletion Request"
  3. In-person: Visit the Data Protection Office

Deletion timeline: 30 days for most data (some records retained for legal compliance)

3. Mobile Permissions Explained

The myVita Mobile Hub requests the following permissions on Android and iOS devices. Here's what each permission is used for:

Android Permissions

Required Permissions

INTERNET

Purpose: Connect to CPAC servers to access academic and financial information

Required: Yes - app cannot function without internet

ACCESS_NETWORK_STATE

Purpose: Check internet connectivity to provide appropriate error messages

Required: Yes - ensures smooth user experience

RECEIVE (Firebase Cloud Messaging)

Purpose: Receive push notifications for grades, announcements, and alerts

Required: No - you can disable in device settings

Impact if denied: You won't receive push notifications

Optional Permissions

ACCESS_FINE_LOCATION / ACCESS_COARSE_LOCATION

Purpose: Verify attendance at campus locations

Required: No - you can deny this permission

Impact if denied: Cannot use location-based attendance; must use manual check-in

Control: Can be managed in device Settings > Apps > myVita > Permissions

CAMERA

Purpose: Take or update profile photo, scan QR codes for campus services

Required: No - you can deny this permission

Impact if denied: Cannot take new profile photos; must upload from gallery

Control: Can be managed in device Settings > Apps > myVita > Permissions

We Do NOT Request These Permissions (Android)

iOS Permissions

The myVita Mobile Hub requests the following iOS permissions:

Required Permissions

Network Access

Purpose: Connect to CPAC servers to access academic and financial information

Required: Yes - app cannot function without internet

Notifications

Purpose: Receive push notifications for grades, announcements, and alerts

Required: No - you can disable in iOS Settings

Impact if denied: You won't receive push notifications

Control: Can be managed in iOS Settings > Notifications > myVita

Optional Permissions

Location Services

Purpose: Verify attendance at campus locations

Required: No - you can deny this permission

Location Usage: "While Using the App" only (not "Always")

Impact if denied: Cannot use location-based attendance; must use manual check-in

Control: Can be managed in iOS Settings > Privacy & Security > Location Services > myVita

Camera

Purpose: Take or update profile photo, scan QR codes for campus services

Required: No - you can deny this permission

Impact if denied: Cannot take new profile photos; must upload from photo library

Control: Can be managed in iOS Settings > Privacy & Security > Camera > myVita

Photo Library

Purpose: Select photos for profile picture

Required: No - you can deny this permission

Impact if denied: Cannot upload photos from library; must use camera

Control: Can be managed in iOS Settings > Privacy & Security > Photos > myVita

We Do NOT Request These Permissions (iOS)

4. Information We Collect

4.1 Personal and Academic Information

Account Information:
  • Email address and password (encrypted)
  • Student ID number
  • Full name
  • Contact information (phone number, emergency contacts)
  • Profile photo (optional)
Academic Information:
  • Course enrollment and class schedules
  • Grades and academic performance records
  • Attendance records and history
  • Academic progress reports
  • Faculty feedback and comments
  • Residence hall assignments and room information
Financial Information:
  • Student account balances
  • Transaction history
  • Payment records and receipts
  • Billing statements

4.2 Device and Technical Information

Device Data:
  • Device model and manufacturer
  • Operating system type and version
  • Unique device identifiers (Android ID, IMEI, iOS IDFA/IDFV)
  • Screen resolution and device settings
App Usage Data:
  • Features and screens accessed
  • Session duration and frequency
  • App version and build number
  • Interaction patterns within the app

4.3 Location Information

We collect location data only when necessary and with your permission:

Campus Location Services:
Important Notes:

5. How We Use Your Information

5.1 To Provide Academic Services

5.2 To Manage Financial Services

5.3 For Communication and Notifications

Send push notifications about:

6. Advertising and Monetization

The myVita Mobile Hub app does NOT:

This is a free educational app provided to CPAC students with no advertising or in-app purchases.

7. Data Storage and Security

7.1 Where We Store Your Data

Local Device Storage:
  • Encrypted cache data for offline access
  • Session tokens (automatically expire)
  • User preferences and settings
CPAC Secure Servers:
  • Primary database hosted on secure institutional servers
  • Located in the Philippines
  • Protected by firewalls and intrusion detection systems
Cloud Services:
  • Firebase (Google Cloud Platform) for push notifications and analytics
  • Encrypted backup storage
  • Compliant with international security standards

7.2 Security Measures We Implement

Data Encryption:
  • All data transmitted using HTTPS/TLS 1.3 encryption
  • Passwords hashed using industry-standard algorithms (bcrypt)
  • Sensitive data encrypted at rest using AES-256
Access Controls:
  • Role-based access control (RBAC) system
  • Multi-factor authentication for administrative access
  • Regular access audits and permission reviews
  • Automatic session timeout after 30 minutes of inactivity
Security Monitoring:
  • 24/7 security monitoring and threat detection
  • Regular security assessments and penetration testing
  • Automated vulnerability scanning
  • Incident response procedures

7.3 Data Retention Periods

Data Type Retention Period Reason
Academic Records Enrollment period + 7 years Regulatory requirement
Financial Data 7 years Legal and tax requirements
Attendance Records 5 years Institutional policy
App Usage Data 2 years Analytics and improvement
Log Files 90 days (30 days for IP addresses) Security and troubleshooting
Personal Information Until account deletion or graduation Service provision

Upon Account Deletion: Most personal data is deleted within 30 days, except where retention is required by law or legitimate institutional needs.

8. Information Sharing and Disclosure

8.1 Internal Sharing Within CPAC

Your information is shared only with authorized CPAC personnel who need it to perform their duties:

All internal staff are bound by confidentiality agreements and data protection policies.

8.2 Third-Party Service Providers

We work with trusted third parties who help us operate the app. They only receive data necessary for their specific services:

Firebase/Google Cloud Platform:

8.3 What We Never Do

9. Your Rights and Choices

9.1 Access and Control Your Data

View Your Information:
  • Access all personal and academic data through the app
  • Request a complete copy of your data in portable format (CSV/PDF)
Update Your Information:
  • Edit profile information, contact details, and preferences
  • Update profile photo and personal settings
  • Request corrections to inaccurate information

9.2 How to Exercise Your Rights

Within the App:

Settings > Privacy & Data

By Email:

privacy@cpac.edu.ph

In Person:

Visit the Data Protection Office at the Administration Building

Response Time: We will respond to requests within 15 business days.

10. Children's Privacy

The myVita Mobile Hub is designed for students enrolled at CPAC. While we accept students of various ages, we take additional precautions for users under 18:

Age Rating:

11. International Data Transfers

Primary Storage: Your data is primarily stored on servers in the Philippines.

Cloud Services: Some data may be processed through international cloud services (Firebase/Google Cloud), which may involve transfer to servers outside the Philippines.

Safeguards: We ensure appropriate protections through:

12. Cookies and Tracking Technologies

The myVita Mobile Hub app uses the following technologies:

We do not use third-party advertising trackers or cookies.

13. Contact Information

Data Protection Officer

Email: privacy@cpac.edu.ph
Phone: +63 34 4313 777 local 102
Office: Administration Building
Office Hours: Monday-Friday, 8:00 AM - 5:00 PM

Technical Support

Email: support@cpac.edu.ph
Phone: +63 34 4313 777 local 106
In-App: Settings > Help & Support

Academic Office

Email: vpacademic@cpac.edu.ph
Phone: +63 34 4313 777 local 102

Registrar's Office

Email: registrar@cpac.edu.ph
Phone: +63 34 4313 777 local 105

General Inquiries

CPAC Main Office:
Central Philippine Adventist College
Murcia, Negros Occidental 6129
Philippines
Website: www.cpac.edu.ph
Email: info@cpac.edu.ph

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or for other operational reasons.

How We Notify You:

Your Continued Use: Using the app after changes are posted constitutes acceptance of the updated policy. If you disagree with changes, you may discontinue use or contact us with concerns.

15. Compliance and Legal Framework

This Privacy Policy complies with:

16. Your Consent

By creating an account and using the myVita Mobile Hub app, you acknowledge that you have:

You may withdraw consent at any time by discontinuing use and requesting account deletion, subject to our legal retention obligations.

Questions or Concerns?

If you have questions about this Privacy Policy, how we handle your data, or wish to exercise your rights, please don't hesitate to contact our Data Protection Officer at privacy@cpac.edu.ph.

Thank you for trusting CPAC with your information.